Sales Policy for Activerapic Furniture

Effective Date: December 6, 2024

At Activerapic Furniture, we are committed to providing high-quality furniture products and exceptional customer service. Below is our sales policy, which outlines the terms and conditions applicable to all purchases made from our store.

1. Product Availability

We make every effort to ensure that the products displayed on our website, www.activerapic.net, are in stock. However, due to varying demand and availability, there may be times when an item is out of stock or backordered. If this occurs, we will notify you promptly and provide options such as:

  • A backorder with an estimated shipping date.
  • A full refund if the item is no longer available.

2. Pricing

All prices listed on our website are in US Dollars and are subject to change without prior notice. Prices do not include applicable sales tax, shipping, or handling fees unless otherwise specified.

  • Sales Tax: Sales tax will be applied to your order according to your state’s tax rate at the time of purchase.
  • Discounts and Promotions: From time to time, we may offer discounts, promotions, or special offers. These offers are subject to availability and may have specific terms and conditions.

3. Order Confirmation

After placing an order, you will receive an order confirmation email. This email will detail your order number, product(s) purchased, total cost, shipping address, and expected delivery date.

Please verify that all details are correct. If you need to make changes to your order, please contact our customer service team as soon as possible. We cannot modify or cancel an order once it has been processed or shipped.

4. Payment Methods

We accept the following payment methods for all orders:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: Secure payments via your PayPal account.
  • Bank Transfers: Accepted for bulk or custom orders.

All payments must be made in full before items are shipped. We reserve the right to cancel an order if payment cannot be processed.

5. Shipping and Delivery

We offer shipping within the United States. Shipping fees are calculated based on the weight, size, and delivery location of the products. You will be provided with a shipping quote at checkout.

  • Delivery Time: Delivery times vary depending on the product’s availability and your location. Most orders are shipped within 5-7 business days after payment is processed. Shipping times may vary based on product size, availability, and shipping carrier.
  • Shipping Carrier: We use trusted shipping carriers such as UPS, FedEx, and USPS.
  • Tracking Information: You will receive a tracking number once your order has shipped so you can monitor its progress.

6. Order Modifications and Cancellations

Once your order has been placed, we strive to process it as quickly as possible. If you need to modify or cancel your order, please contact us within 24 hours. After this period, it may not be possible to cancel or modify your order.

If your order is already in transit, please refer to our Return and Refund Policy for guidance on how to return the item.

7. Customer Responsibility

It is your responsibility to ensure that the shipping information provided at checkout is accurate. If the item is returned to us due to an incorrect or incomplete address, additional shipping fees may apply for re-shipment.

8. Damaged or Defective Products

We take great care in packaging and shipping your products. However, if your item arrives damaged or defective, please contact us within 7 days of receipt with clear photos of the damage. We will arrange for a replacement or a full refund, including shipping fees.

9. Custom Orders

For custom orders or furniture with personalized features, please be aware that these items may take additional time to process and ship. Custom orders are final sale and cannot be returned unless defective or damaged upon arrival.

10. Returns and Refunds

We have a 30-day return policy for eligible products, and you can refer to our Refund and Returns Policy for complete details on how to return items. Please note that return shipping fees are the responsibility of the customer unless the return is due to an error on our part.

11. Privacy and Security

Your privacy is very important to us. We protect your personal information with industry-standard encryption technologies. We do not share or sell your personal data to third parties. For more information on how we handle your data, please read our Privacy Policy.

12. Terms and Conditions

By placing an order with Activerapic Furniture, you agree to our terms and conditions as outlined in this policy. These terms and conditions may be updated from time to time, and we encourage you to review them regularly.

13. Contact Us

If you have any questions about our sales policy or need further assistance, please feel free to contact us:

Thank you for choosing Activerapic Furniture. We look forward to serving you!